Effective date: July 23, 2026
We take complaints about the Service seriously. If you wish to report a concern — including complaints about content, billing, your account, or the conduct of the Service — contact us through our contact form or at support@discipline.chat.
We acknowledge complaints within seven (7) business days of receipt. We review each complaint, take the action we determine to be appropriate (which may include removing or restricting content, issuing refunds or credits, or restricting accounts), and communicate the outcome to you where you have provided a means of reply. Reports that content is unlawful or infringes your rights should include enough detail for us to locate the content and assess the report; we review such reports promptly and remove or disable access to content as appropriate.
If you are not satisfied with our resolution, you may reply to reopen the complaint, and applicable law may provide you additional rights or remedies.
See also our Content Guidelines and Safety and Compliance Practices.